BWP is partnering with Flume Water and the Metropolitan Water District to provide no-cost Flume devices after rebate (excluding tax) for a limited time and while supplies last.

Flume’s Smart Home Water Monitor & Leak Detector is an easy DIY 10-minute install and provides:

• Real-Time Water Data: Track your usage accurately with down-to-the-minute water data.
• Usage Targets: Suggested daily, weekly, and monthly use targets to help you cap consumption and save on water bills.
• Instant Leak Alerts: Prevent left-on faucets or undetected leaks from increasing your water bill with instant alerts.
• Appliance Breakdown: Know how much water each appliance consumes with individual appliance water usage breakdown.
• Outdoor Insights: Detailed insights into outdoor water use to help you manage your sprinkler schedule effectively.

Eligibility Requirements, Terms and Conditions, Privacy Policy

To qualify, you must:

1. Be a BWP account holder
2. Live in a Single Family Residence
3. Install the Flume device at the address where you receive your BWP service
4. A Wi-Fi Connection (and a known password) and a Smart Phone are required.
5. Offer is limited to one Flume device per water account while supplies last.

You must also provide your BWP account number as part of the purchase process to verify eligibility.

1. Visit City of Burbank Water and Power - Flume to redeem this offer.
2. Enter your name, email, and BWP account number when prompted. BWP account numbers are in your water bill's upper right-hand corner.
3. Accept the Terms and Conditions.
4. Purchase the Flume device for $200 (plus tax).
5. Apply for a $200 refund at SoCal Water$mart
   • Click HERE to view a video on How to apply for the rebate. You will need a copy of your recent water bill and the sales receipt of the device (available upon purchase).
6. Flume will ship the device directly to you. 

Note: To redeem this offer, you must purchase the Flume device via City of Burbank Water and Power - Flume. To receive a $200 rebate, you must apply for the rebate on or before Feb 28th, 2025 

The privacy policy describes how Flume collects, uses, and shares personal information Privacy Policy - Flume.

Visit the Flume Help Center for the complete guide to installing your Flume 2 Device.

For technical assistance from Flume:

Email [email protected] 

Click on the chat icon in the Flume app or visit  the Flume Help Center

The BWP Conservation Team welcomes your questions and comments at [email protected].